The management of Hastings Lodge and Hastings Cottage pride themselves on offering a highly professional care service with an individualised approach to their service users. We are pleased to accept service users with a varying degree of Learning Disabilities or Mental Health issues on a long term as well as short term basis depending on vacancies. We insist that all staff working at Hastings Lodge and Hastings Cottage are aware that they should fully support any individual regardless of their disabilities or needs.
We aim to offer opportunities and support to our service users to enhance their quality of life regardless of their disabilities. Individuality is one thing that all the residents can benefit from at Hastings Lodge and Hastings Cottage. It is emphasised with staff that they need to spend time to give attention to small details.
Hastings Lodge and Hastings Cottage aim to encourage and assist the service user to pursue individual hobbies and interests and enable them to enjoy a stable, clean and secure home, with the privacy of individual rooms, as well as being given the real sense of belonging and being an important and valued member.
Service users are fully involved in the planning and decision making processes that could affect the way in which the service to them is delivered.
Hastings Lodge and Hastings Cottage will facilitate the delivery of care pathway to the service users as indicated by their needs whilst working closely with the District Nurses and GP services.